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One of the fastest growing global online gambling brands we are reading so much about these days is a company by the name of 1xBet. Interestingly, it's not exactly a new brand. 1xBet has been around since 2007. But in these competitive times, the company is definitely standing out from the competition.
Competitors include Bet365, BetOnline Stake and Betway, among others.
1xBet is restricted in many of the top gambling markets including the USA and Great Britain. The gaming license is out of Curacao.
They are still available in over 30 markets worldwide, including many of the African nations, Latin America and portions of Asia.
The online gambling company is currently preparing for the 2026 FIFA World Cup with a comprehensive ecosystem and innovative solutions. A key part of it is the flagship affiliate program, 1xPartners, which has created a well-thought-out infrastructure for the successful monetization of global sporting events, helps to facilitate the gambling company's success worldwide.
Its operations integrate proven marketing strategies that align with the North American football festival's international scale. 1xPartners members will have access to top-notch analytics and the most effective marketing tools, which will serve as the foundation for a high conversion rate of registrations into deposits.
The company has partnered with celebrities such as singer GIMS in Congo and professional fighter Dave Leduc in Cambodia and Myanmar.
But they've also gotten themselves into hot water in recent years.
International arrest warrants have been issued for the company's three founders, one of whom reportedly died in Switzerland in 2023. In any other industry this might be the kiss of death. But in the online gambling sector, controversy is actually a plus as long as the company is paying its customers.
The platform has raised controversies for accepting bets on amateur matches involving minors and cockfighting.
In 2025, 1xBet became the official betting partner of the Billie Jean King Cup.
But what do real customers think of 1xBet?
Gambling911.com dug deep as we approach the World Cup.
Real Customer Reviews for 1xBet
Arif Tube from Ethiopia writes:
I am extremely frustrated with the recent experience I had with 1xBet.
I made a deposit request and immediately transferred the money, attaching the payment receipt as required. However, the assigned payment agent kept my request pending for more than 13 hours without any response. After all that time, the agent suddenly rejected the request without any valid explanation.
I followed all the correct steps and submitted proof of payment right away, so this rejection makes no sense.
Since then, I created a support query (Query No: 15259646) and have been in constant contact with customer support, but unfortunately, I have received no proper resolution. It has now been over 12 days, and the issue is still unresolved.
I have been a loyal customer for nearly a decade, and overall my past experience was good. However, recently I am facing repeated problems due to irresponsible and careless payment agents.
This situation is unacceptable. I expect either my money to be credited or refunded immediately, along with a proper explanation.
1xBet, to their credit, responded to this complaint.
We are very sorry that this situation has occurred. Due to an error in the request, it may be declined by the payment system, and in that case, the funds are returned to the account from which they were sent. However, according to the regulations of different local banks and payment systems, the refund process can take up to 14 business days.
Please wait until the specified period to expire and contact our support team again at info-en@1xbet-team.com, providing your account statement from the time of the transfer until now, where it is clear that the funds have not been returned, so we can forward your request for further resolution with the payment system. Thank you very much for your patience and cooperation.
Roy Youssef expressed concern over withdrawal options from his country of Lebanon.
We hear you. Even in the USA, payment processing for online gambling can sometimes be a headache.
ell i am actually able to use all the features on the site except for withdrawing funds because ALL the withdrawal methods are UNAVAILABE including visa which i use to deposit and still can make deposits via visa but withdrawing through visa or any other method are turned off. i contacted the support team via e-mails and live chat operators submitted all the documents required and followed all the steps required but it feels now that we're going in cirlcles leading to that there are some technical issues and the specialists are working on it and sometimes when i contact live chat it seems like we're back to where we started even though sometimes you feel like there is progress and they're actually addressing the issue only to find yourself again starting everything from the beginning and they are no longer responding to your emails.
My question is what's the point of being able to make deposits, play and place bets if i can't withdraws my winnings if i win.
1xBet responded.
Hello!
We understand the importance of providing as many withdrawal options as possible. We would like to point out that for security reasons, the withdrawal method must match the deposit method. This helps prevent fraudulent activity and ensures that funds are not transferred to unauthorized parties.
To change your withdrawal method, contact our technical support. They will guide you through the process, which may include verification steps to ensure the security of your account. Once verified, you will be able to request a change in withdrawal method.
Best regards,
1xBet Team
Lawrence Wang from Singapore had this to offer:
1xbet needs to improve on cashing out logics
been using 1xbet for a while, the plus point - 1) variety of matches across all sports 2) withdrawal, amazingly FAST. 3) layout is modern as compared to my SBO book. However, 1xbet really needs to upgrade the cash out logics and system. My team is 2-0 up, and the bet offers no way to cash out, that's unusual as compared to major books like 365. Overall, 1xbet is as trustworthy as SBO.
Rosalie Merrill from Canada loves the betting options available:
The comprehensiveness of betting options on 1Xbet is a key attraction for me as it covers a vast array of sports and events. However, I think adding a social betting feature where users can share their bets with friends could create a more community-driven environment. It would be a fun and engaging way to enhance interaction among users.
Rodrigue Issa from from Sierra Leone finds the mobile site easy to navigate.
The mobile version of 1Xbet is quite functional and allows for easy betting on the go. I appreciate how well it performs overall. That said, I feel the mobile app could use some enhancements to ensure even smoother navigation and faster load times. A few updates could elevate the experience significantly.
And Namkoisse, also from Sierra Leone, applauded the live betting features.
1Xbet offers fantastic live betting features that keep the adrenaline pumping. I enjoy the real-time statistics and updates while placing bets. However, I wish the live streaming service was more comprehensive. Sometimes, not being able to watch the game makes it hard to gauge the situation fully.
Many of the complaints we ready about involve the verification process, a necessity to ensure the security of one's account. Imagine winning a ton of money only to have someone else claim it.
Gabriel from Spain explained his recent experience.
I opened my account a while ago and started playing yesterday. After accruing winnings, my access was suddenly blocked for an 'investigation'. Customer service claims this can take up to a month, during which I cannot even access my initial deposit.
This is unacceptable under Spanish Law 13/2011. If no immediate resolution is provided, I will file a formal complaint before the DGOJ (Dirección General de Ordenación del Juego) and take legal action against the license holder in Spain: WAGERFAIR, S.A. (CIF A66411323). I have already documented all my transactions and interactions. Unblock my funds or provide a legal justification immediately.
1xBet offered this response:
Hello! You need to be verified to be able to withdraw money. Unfortunately, verification this is a mandatory requirement from regulators.
When providing our services, we strictly adhere to all the rules of the website that players agree to upon registration, as well as the rules and laws established by regulatory bodies. The verification procedure for large transfers is carried out to ensure the security of these transfers and to prevent violations of rules, such as the use of others' personal data and bank accounts. We understand that this process may not be very pleasant and may take time, but it is mandatory. We hope for your understanding and cooperation to ensure a quick completion of the process and successful withdrawal of your winnings.
Please write to tech. support and provide the necessary documents.
Have a good day!
Overall, it does appear that 1xBet takes complaints seriously.
They must be doing something right. 1xBet is one of the largest global online gambling companies in the world. Some analysts believe they are among the top three most visited websites on the planet along with Bet365 and Betway.
Gambling911.com's own analysis:
- 3M+ monthly active/logged-in users (and growing)
5M+ average monthly visitors (some estimates higher depending on mirrors/domains)
8M+ monthly visits to the main domain alone (2026 snapshot)
It's a brand that is here to stay for sure.
- Steve Cooper, Gambling911.com
